Frequently Asked Questions

  • Carers Help is a mobile application designed to make caring at home for a loved one a little easier, less stressful and more organised. It combines calendar sharing with other useful features including medication reminders, to-do lists, shifts scheduling, expenses management, and more!

  • You can download Carers Help on iOS and Android devices.

  • Carers Help is free to download and use but you can only access some features when the admin subscribes to the Premium Version for €12.99 a year . It is always free for carers.

  • If you are the one who assigns care shifts, books appointments, organizes expenses and generally manages the care of your loved one, then register as a manager and you can invite family members and caregivers to register to your account as a caregiver.

    If you are a family member or friend who wants to help, then register as a carer and accept the admin’s invitation or invite the family member who will take care of the management.

    If you are a carer hired by someone who already has an account as an Admin, register as a carer and accept their invitation or send the invitation to the admin to connect the accounts.

  • Yes, in your profile you can change the account from carer to admin and vice versa by activating or deactivating the switch with the "carer" label. So you can have a “carer” account when you work as a carer for a family or are a family member who just wants to stay updated and an “admin” account if your client’s family members have not created an account or if you also manage a loved one.

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